Working with Think-Nth

What we commit to, and how it works in practice.

One page instead of four: the commitments we hold ourselves to, what your first month actually looks like, and how we handle safeguarding, privacy and concerns.

Students engaged in online mathematics learning

Our commitments

What families can count on.

Mathematics specialists: Every student is matched to an educator with subject-matter expertise in their specific course or exam.
A written plan before instruction: Ongoing programs follow sequenced written priorities. Single Flex sessions use a focused session-level plan focused on the immediate need.
Notes after every session: A summary of what was covered, what was practiced and what comes next lands in the Learning Hub within 24 hours.
Rematch without justification: If the fit isn't right in the first two sessions we rematch at no extra cost, subject to availability. After that we still review it.
No lock-in, no marketplace fees: Pay per session or by package. Pricing is managed by Think-Nth, never negotiated between families and educators.
No outcome promises: We do not promise a score or grade. We commit to the quality and structure of the teaching itself — the rest depends on factors we don't control.

Family handbook

Your first 30 days.

Week 1
Setup and the first session
- You receive Learning Hub access, your educator's name and the confirmed weekly time slot.
- Send us the syllabus, textbook edition and next assessment date — the single most useful thing you can do.
- The first session is diagnostic in feel: the educator works through real course material to see where the reasoning breaks down.
Week 2
The plan takes shape
- Sequenced priorities are set: the prerequisite gaps to close first, and the course topics to keep pace with.
- Practice between sessions begins, sized to the student's week rather than a fixed quota.
- Expect the work to feel harder, not easier. We are asking the student to start problems independently.
Weeks 3–4
Evidence starts to appear
- The first graded work usually lands here. Share it, including the disappointing ones — the errors are the useful data.
- Notes shift from topic lists to patterns: which error types are disappearing, which are stubborn.
- If the fit is not right, this is the point to say so.
End of month one
Review and adjust
- You get a progress summary: goals, progress made, remaining challenges, attendance and recommendations.
- We adjust pace, focus and session frequency based on what the month actually showed.
- Realistically: confidence and independence move first; grades follow over a term, not a month.

Safety & compliance

How we keep students, parents and schools safe.

This reflects our current controls and practices — it is not an independent certification.

Educator selection & verification

Educators are approved through application review, credential review, an interview and a teaching demonstration — never auto-approved.

Verification requirements vary by country, and we only present a check as complete when it actually is.

Read the full faculty standards →

Safeguarding students under 18

A parent or guardian purchases services and provides consent for students under 18, and can review notes and progress in the Parent View of the Learning Hub.

Educators work under a code of conduct covering professional boundaries and Think-Nth-facilitated communication only.

Read the safeguarding policy →

Data protection & privacy

We collect only what is needed to recommend a program, schedule sessions, process payment and document progress.

You can request a copy of your data, ask us to correct it, or ask us to delete it by emailing info@think-nth.org.

Read the privacy policy →

International students

We serve students across US and international curricula, from middle school through college mathematics.

Educators work across time zones; availability is coordinated during scheduling.

See how the process works →

Terms, payments & plans

Packages, cancellation terms and refund handling are set out in full on our Terms page. Online payments are processed by Stripe; Think-Nth does not store card numbers.

Families purchase directly from Think-Nth; we manage matching, scheduling and administration on your behalf.

Read the terms →

Quality & complaints process

If any part of the service falls short, email info@think-nth.org with the student's name and the session date. Every concern is reviewed by the Think-Nth team — not by the educator involved.

We acknowledge the concern, agree a remedy — usually a re-teach, a change of educator, or a credit — and confirm the outcome in writing. You can ask for a final review by the founder.

Practical answers

The things families ask.

How do I reschedule a session?: Use the link in your confirmation email, or email us. Twenty-four hours' notice or more is free of charge.
Can I contact the educator directly?: Academic questions belong in the Learning Hub so they stay part of the student's record. Scheduling, billing and anything about fit come to Think-Nth.
What does the student need for a session?: A laptop or tablet with a stable connection, headphones, their textbook or notes, and something to write on. The shared whiteboard works with a mouse or trackpad.
What if my child misses a session?: Tell us as early as you can. Sessions canceled with 24 hours' notice return to your package. Illness and school emergencies are handled sympathetically.
Are sessions recorded?: Recording is not a standard service. Notes and progress records are kept in the Parent View of the Learning Hub.
Who do I contact about billing?: Email info@think-nth.org or call +1 484-761-0224. Billing is handled by Think-Nth, never by an educator.

Still deciding?

A 15-minute consultation, no obligation. We will tell you honestly whether tutoring is the right next step. For a safeguarding or data question, email info@think-nth.org.

Book a free consultation Email us