Family handbook
Your first 30 days.
Enrolment is the start, not the finish. This is what the first month of Think-Nth tutoring actually looks like — week by week, what we need from you, what you will receive, and how to judge whether it is working.
- Week 1
Setup and the first session
- You receive portal access, your educator's name and the confirmed weekly time slot.
- Send us the student's syllabus, textbook edition and next assessment date — this is the single most useful thing you can do.
- The first session is diagnostic in feel: the educator works with the student on real course material to see where the reasoning breaks down, not just which answers are wrong.
- A session note lands in the portal within 24 hours: what was covered, what was practised, what needs reinforcement, and the focus for next time.
- Week 2
The plan takes shape
- The educator sets out sequenced priorities for the program — the prerequisite gaps to close first and the course topics to keep pace with.
- Practice between sessions begins, sized to the student's week rather than to a fixed quota.
- Expect the student to feel the work is harder, not easier, at this point. That is normal: we are asking them to start problems independently instead of following a worked path.
- Weeks 3–4
Evidence starts to appear
- The first graded work since starting usually lands here. Share it, including the disappointing ones — the errors are the useful data.
- Session notes begin to show pattern-level observations rather than topic lists: which error types are disappearing, which are stubborn.
- If the fit is not right, this is the point to say so. A rematch inside the first two sessions is free, and after that we still review it.
- End of month one
Review and adjust
- You get a progress summary: current goals, progress made, remaining challenges, attendance and engagement, and recommendations.
- We adjust the plan — pace, focus, session frequency — based on what the first month actually showed.
- Realistic expectation: confidence and independence usually move first; grades typically follow over a term, not a month.
Practical answers
The things families ask in month one
- How do I reschedule a session?
- Use the link in your confirmation email, or email us. Twenty-four hours' notice or more is free of charge; see the cancellation policy for late changes.
- Can I contact the educator directly?
- Academic questions belong in the portal and in session notes so they stay part of the student's record. Scheduling, billing and any concern about fit come to Think-Nth, not the educator — we manage the relationship so you never negotiate with a tutor.
- What does the student need for a session?
- A laptop or tablet with a stable connection, headphones, their textbook or notes, and something to write on. A stylus or graphics tablet helps but is not required — the shared whiteboard works with a mouse or trackpad.
- What if my child misses a session?
- Tell us as early as you can. Sessions cancelled with 24 hours' notice return to your package. Illness and school emergencies are handled sympathetically.
- What if a session runs into a topic the educator doesn't cover?
- Say so. Think-Nth matches on subject expertise and level, and we will move the student to a better-suited educator rather than stretch a match that isn't right.
- Who do I contact about billing?
- Email info@think-nth.org or call +1 484-761-0224. Billing is handled by Think-Nth, never by an educator.
Not enrolled yet?
Start with the free 15-minute consultation. We review the course, the goals and the schedule before recommending anything.
Cancellation and refund terms: read the policy.